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Elevation Distribution Fulfillment Portal (FCP) Overview

Getting Started
Onboarding Overview
Fulfillment Control Panel (FCP) Overview
Sending Your First Inventory
Glossary & Terms

The Elevation Distribution Fulfillment Portal (FCP) is your centralized platform for managing fulfillment operations, inventory, orders, reporting, billing, and account settings in real time. The system provides secure, web-based access 24/7 so clients can efficiently monitor and manage logistics operations from a single dashboard.

Table of Contents

  1. Accessing the FCP
  2. Main Navigation Menu
  3. Account Settings
  4. Adding & Managing Products
  5. Viewing Inventory
  6. Viewing Invoices
  7. Generating Reports
  8. Next Steps

1. Accessing the FCP

Clients can access the Elevation Distribution Fulfillment Portal at:

Portal Access

https://portal.elevationdist.com

Use the email address associated with your account along with the password created during onboarding.

You may also access the portal directly from the Elevation Distribution website by selecting:

Customer Login

located in the upper-right corner of the homepage.

FCP Security & Authentication

To maintain account security, Multi-Factor Authentication (MFA) is required for all users.

Session Management

  • Active sessions remain valid for up to 9 hours
  • Users inactive beyond the session limit will be required to re-authenticate
  • For enhanced convenience, the Remember Me feature allows users to remain signed in for up to 7 days unless they manually sign out

Failed Login Attempts

  • Three failed login attempts will temporarily lock the account for 60 minutes
  • Users may reset their password immediately using the Forgot Password link

Password Reset

If login fails:

  1. Click Forgot Password
  2. Follow the instructions sent to your registered email address
  3. Create a new password or reuse your existing one if permitted

 

2. Main Navigation Menu

The Elevation Distribution FCP is organized into several operational sections:

Client Info

Manage:

  • Account settings
  • User preferences
  • Inventory visibility
  • Contact information
  • Support access

Orders

View and manage:

  • Order statuses
  • Shipment activity
  • Order searches
  • Shipping history
  • Fulfillment details

Reports

Generate operational and inventory reports including:

  • Inventory exports
  • Shipping reports
  • Transaction history
  • Fulfillment analytics

Integrations

Connect and manage:

  • Ecommerce platforms
  • Marketplace integrations
  • API connections
  • Automation tools

Billing

Access:

  • Invoices
  • Shipment-level billing details
  • Downloadable billing exports

 

3. Account Settings

Navigate to:

Client Info → My Settings

Within this section you can manage operational preferences and account-level configurations.

Shipping Confirmation Preferences

Choose who receives automated shipment confirmations:

  • Your internal team
  • Your customers
  • Both

Customize Shipping Notifications

Add:

  • Branded messaging
  • Customer instructions
  • Thank-you notes
  • Support information

Returns Management

Configure:

  • Return instructions
  • RMA messaging
  • Packing preferences
  • Returns handling requirements

Security Settings

Update:

  • Passwords
  • User access
  • Authentication settings

After making updates, select:

SAVE / UPDATE SETTINGS

to apply changes.

 

4. Adding & Managing Products

Before inventory can be received into the warehouse, every product must be entered into the system with a unique SKU.

Add a Product

Navigate to:

Client Info → View Inventory

Then select:

Add Product

Enter all required product information including:

  • SKU
  • Product description
  • Product attributes
  • Declared value
  • Customs information (if applicable)

 

SKU & Product Requirements

SKU Rules

  • Maximum length: 10 characters
  • Letters and numbers only
  • Avoid leading zeros

Product Variations

Each variation requires a separate SKU, including:

  • Size
  • Color
  • Packaging type

SKU Matching

The SKU entered into the portal must exactly match:

  • Product labels
  • Packing lists
  • Shipment documentation

Declared Value

This field should reflect the product’s retail value.

Customs Information

For international shipping:

  • Provide a general product category
  • Include the harmonization code
  • Maximum of 6 digits
  • Numbers only

SKU Management

Clients may:

  • Edit product descriptions
  • Update attributes

Clients cannot:

  • Rename SKUs
  • Delete SKUs

For SKU changes, contact Elevation Distribution Support directly.

 

5. Viewing Inventory

The inventory section provides real-time visibility into warehouse stock levels and inventory movement.

Inventory List View

Displays:

  • All active SKUs
  • Available quantities
  • Warehouse/bin locations
  • Inventory status

Search & Filtering

Use the search bar to quickly locate products by:

  • SKU
  • Product name

Additional filters include:

  • Show Deleted Items
  • Hide Memo Items

Users can also:

  • Sort columns
  • Multi-sort using Shift + Click

 

Product Actions

History

View:

  • Inventory transaction logs
  • Receiving history
  • Shipment activity

Edit

Update:

  • Product descriptions
  • Attributes
  • Operational details

 

6. Viewing Invoices

To access billing records, navigate to:

Billing → View Invoices

Clients can:

  • Review weekly invoices
  • View shipment-level charges
  • Access detailed billing records
  • Download invoice spreadsheets

Invoice Features

View Details

Displays:

  • Shipment breakdowns
  • Fulfillment charges
  • Storage costs
  • Shipping fees

Export Data

Download detailed invoice spreadsheets for:

  • Accounting
  • Auditing
  • Internal reporting

 

7. Generating Reports

The Reports section allows clients to export operational data for analysis and business reporting.

 

Inventory Reports

Navigate to:

Reports → Inventory Spreadsheet

Inventory Report Features

Sort by:

  • SKU
  • Description
  • Quantity

Generated reports include:

  • SKU information
  • Product descriptions
  • Warehouse locations
  • Available inventory quantities

Performance Note

Large reports may require additional processing time depending on SKU volume.

 

Transaction Reports

Navigate to:

Reports → Transaction Spreadsheet

Transaction Report Features

Sort by:

  • Order Date
  • Ship Date
  • Order Number
  • Customer Name

Select a date range and click:

Generate Report

Included data:

  • Shipped orders
  • Customer information
  • Product quantities
  • Tracking numbers

All reports can be exported as spreadsheets for operational analysis and recordkeeping.

 

Next Steps

Once your FCP configuration and product setup are complete:

Continue To:

Inventory & Warehousing

Learn how to:

  • Prepare inbound inventory shipments
  • Label products correctly
  • Submit receiving documentation
  • Coordinate warehouse deliveries

Review:

Integrations & Apps

Connect your operational systems including:

  • Ecommerce platforms
  • Marketplaces
  • ERP systems
  • Automation workflows
  • Shipping software